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Refund Policy

Last updated: November 2025

Momentum Web does not offer refunds for monthly subscription payments or one-time service fees.

All work already performed, including website drafts, design work, edits, setup, integrations, and hosting provisioning, is non-refundable regardless of cancellation timing or client satisfaction.

Cancellation

You may cancel your subscription at any time with no penalties or fees. Subscription billing is non-prorated. If you cancel mid-month, you will not receive a partial refund for the unused portion of the month.

When you cancel:

  • Your website will remain active until the end of the paid monthly period
  • No further charges will occur
  • The site will be taken offline at the end of the billing cycle

If you wish to take ownership of your website, you must purchase a buyout (see Terms & Conditions) before you cancel your subscription.

To cancel, contact us at: info@momentumwebagency.com